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  Dynamic Catalogues  
     
 

The "Dynamic Catalogues" module originated to provide the customer with rational and targeted product documentation. This module manages and makes available to the user of the service only the documentation required and regarding the selected product, thus avoiding needless searching among a myriad of additional information usually contained in the range's generic documentation.

TETRASERVICE is able to dynamically manage all technical documentation and catalogues, allowing real-time generation of the documentation pertaining to each type of product present in the file. It also makes it possible to manage the historical file limiting it to product revisions, thus guaranteeing the service customers continuity in assistance even when it comes to obsolete products, making it easier for them to perform checks and/or maintenance.

There are considerable advantages to this service:

RELIABILITY - All the documentation managed in this way boasts extremely high reliability: passage between those who create the documentation and those who manage and prepare it for pagination (and who usually aren't technical personnel) is drastically reduced, thus also reducing the possibility of errors;

SPEED - In case of update, implementation or obsolescence of products, the gap between product update and documentation update is close to null, as it is not affected by the typical delays of hardcopy management. The documentation always reflects what is taking place in production;

CONTINUITY - It is possible to offer assurance of continuity, guaranteeing the customer that, even if in the future his product becomes obsolete, he will always have a reliable and easily consultable source from which he can retrieve information;

SAVINGS - By having a clear, targeted and reliable source of data on the web, the customer will require less human technical assistance (in particular by phone), which will be in good part relieved of this service and can therefore be used in other activities.

The "Dynamic Catalogues" module is naturally and finally integrated if connected to the "Spare Parts Management " module. When replacing a component, the user will be asked to enter the product designation, the date of purchase and/or the identification code to obtain all the information regarding the spare parts code required, the order of the same and also any assembly and/or maintenance procedures to follow.

 

 
     
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