With TETRASERVICE even spare parts management becomes easier and more efficient. On the basis of the selection made, on the web page the customer will be directly provided with:

A list of the spare parts groups and single components, properly nested in an easy-to-consult tree structure;

A sensitive 3D Product View linked to the user's choices. Depending on the needs, it is also possible to associate animations to each selected product component. This function becomes quite useful when explaining the necessary spare parts/component assembly and disassembly operations to the user. To be able to use this function, the "Interactive 3D Animations" module is also required.

The spare parts management module also allows you to manage the spare parts historical file. All the user needs to do is simply select the product, the type of spare part required and enter the date of purchase and/or the serial number of the product. TETRASERVICE will take care of gathering all the information required for providing the user with the necessary spare part code for ordering directly on line.

Together with the spare part code it is possible to obtain the technical information regarding the desired spare part by integrating the system with the "Dynamic Catalogues" module, which allows dynamic management of all that falls under the definition of documentation (e.g. catalogues, technical documents, commercial information, etc.).